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Discussion topic: Broadband Outages

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This message was authored by: NeilMc74

Message posted on ‎20 May 2025 04:41 PM

Broadband Outages

Internet off for hours at a time on 4 days in the last 8. Always back up when engineer arrives, so "nothing they can do". We sometimes work from home. Trying the fixes on the app never work, just comes back on itself after a period of time.
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This message was authored by: jamesn123

Message posted on ‎20 May 2025 05:47 PM

Re: Broadband Outages

Posted by a Superuser, not a Sky employee. Find out more

Hi @NeilMc74 

When the outages occur do the lights on the hub change at all? 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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