I'm a new Sky broadband customer. I need to amend the delivery date of the broadband equipment. On following the email link sent by Sky, I'm unable to complete the setup of my sky account on the Sky App as I have no 12 digit sky code and the alternative of providing the last 6 digits of my bank account doesn't work as they're not recognised. Any suggestions welcome.
Hı there I got same problem I switched to sky broadband 3 days ago I got email like next Sunday my broadband will activate but when I try to tracking to my order app requires account number but I haven't got any number just wondering how I can check my order status or when I got broadband hub I hope you solved your issue
Posted by a Superuser, not a Sky employee. Find out more
@Volkanersoy the hub should arrive by post a couple if days before activation.
========================================================= 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
