This discussion topic has been answered Discussion topic: Broadband Issues
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Message posted on
17 Dec 2025
07:37 PM
- last edited:
18 Dec 2025
09:24 AM
by
SpaceSparkie
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[removed] so I pay for full fibre 500 and have problems getting any internet in the front of my house but if I pay extra and have max I can get full fibre 500 with no issues I left virgin where I had no internet issues for this
Reason I left virgin as sky came in cheaper wish I hadn't bothered
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Message posted on 17 Dec 2025 08:51 PM - last edited: 17 Dec 2025 08:53 PM
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@Jamo82 wrote:
so I pay for full fibre 500
Delivered over optical fibre and ethernet cable as far as the Hub.
if I pay extra and have max I can get full fibre 500 with no issues
Max is additional support for WiFi rather than broadband.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on 17 Dec 2025 07:42 PM
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Re: Broadband con
@Jamo82 wrote:
but if I pay extra and have max I can get full fibre 500 with no issues
Not sure that is correct, as this is what Max gives you:
https://www.sky.com/help/articles/sky-wifi-max
Sky will supply you up to 3 pods to help with issues like this with Max on your account.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 17 Dec 2025 08:51 PM - last edited: 17 Dec 2025 08:53 PM
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@Jamo82 wrote:
so I pay for full fibre 500
Delivered over optical fibre and ethernet cable as far as the Hub.
if I pay extra and have max I can get full fibre 500 with no issues
Max is additional support for WiFi rather than broadband.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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