2

This discussion topic has been answered Discussion topic: Broadband Issues

Reply
This message was authored by: Jamo82

Broadband Issues

[removed] so I pay for full fibre 500 and have problems getting any internet in the front of my house but if I pay extra and have max  I can get full fibre 500 with no issues I left virgin where I had no internet issues for this

 

Reason I left virgin as sky came in cheaper wish I hadn't bothered 

 

Moderator Actions: Removed allegations 


Best Answers
This message was authored by: TimmyBGood Answer

Re: Broadband con

Posted by a Superuser, not a Sky employee. Find out more

@Jamo82 wrote:

so I pay for full fibre 500

 

Delivered over optical fibre and ethernet cable as far as the Hub.

 

if I pay extra and have max I can get full fibre 500 with no issues

 

Max is additional support for WiFi  rather than broadband.


 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: caesarome

Re: Broadband con

Posted by a Superuser, not a Sky employee. Find out more

@Jamo82 wrote:

but if I pay extra and have max  I can get full fibre 500 with no issues


Not sure that is correct, as this is what Max gives you:

 

https://www.sky.com/help/articles/sky-wifi-max

 

Sky will supply you up to 3 pods to help with issues like this with Max on your account.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: TimmyBGood Answer

Re: Broadband con

Posted by a Superuser, not a Sky employee. Find out more

@Jamo82 wrote:

so I pay for full fibre 500

 

Delivered over optical fibre and ethernet cable as far as the Hub.

 

if I pay extra and have max I can get full fibre 500 with no issues

 

Max is additional support for WiFi  rather than broadband.


 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Did this answer not help you?

Reply
Answered - Go to Answer