@HollyOrd
You are talking to other customers here and not Sky.
@HollyOrd wrote:
this is obviously due to me cancelling my TV package and you trying to get me to purchase more products from you
If that was ever to be the case Sky would be in a word of trouble with the regulator. It is more likely there is an issue on the line somewhere and this does happen.
If you want to leave Sky penalty free then you might be able to do so from 30 days of receiving the price increase letter or email but to do so you will need to call Sky.
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