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Discussion topic: Broadband Failure
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This message was authored by: Frank82
Message posted on 12 Oct 2026 08:57 AM
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Broadband Failure
The problem is the Openreach box is showing all three lights, the Brian's router is showing white, the WiFi icon is showing on my phone but there is no internet.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Oct 2026 09:31 AM
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Re: Broadband Failure
@Frank82 power down the Sky hub for an hour which should force a change in server at Sky's end which should clear the fault.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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