Broadband and Voice have gone down for me in Watford, WD17. It was on and off all through yesterday (11/07) then just stop around 5pm and not returned. Power to box is on and WIFI connected. Just not internet or calls available.
I was checking the cables and came to the point on the outside of the property where the phone line connects with the cable that goes to the master socket. I wiggled it a little and everything came alive.
With that being said, if I wanted an engineer to look at it, who would be responsible?
Posted by a Superuser, not a Sky employee. Find out more
@IanWD17 you need to call Sky although it is quite likely an Openreach engineer will attend. Openreach do not accept fault repirts from the end customer.
========================================================= 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
