Broadband Connection

[Helpmebefore4pmko]

I live in SE3 area in London and have no Broadband. All lights out on my Open Reach modem. Is this a local problem?

[JimM1]

@Helpmebefore4pmko If the lights are out on your Openreach Modem as you say, then suspect you have no power to it at all, or faulty unit!

Check the power socket is working where the ONT from OR plugs into!

[Helpmebefore4pmko]

Thank you Jim. It was a power issue to the open reach box so may need a new one. Thanks again.

[JimM1]

@Helpmebefore4pmko Report it to sky, dial 150 from your landline if it is working or a sky mobile, they will have OR deal with it!