Broadband Connection

[Luke362]

Since I renewed my broadband last year I have had nothing but trouble and now it's been down for days. My Sky broadband does not meet the minimum speed they guarantee. Trying to get in contact with sky to sort this out is also a nightmare. The service from Sky has been extremely poor this year, I have been a customer for over 12 years and this will be my last. 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147