@Sharon1309
If you have a Sky+ box then there is an issue with BBC downloads at present so the work around is to go via Catchup > BBC > All and enter the first 3 letters of the program in question.
This issue is not related to your broadband despite the error message.
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
