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Discussion topic: Broad
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This message was authored by: Craig233
Message posted on 03 Feb 2026 06:47 PM
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Broad
Broadband fibre due to be installed on Thursday 5th Feb but lost the part that had been sent. Can fiber still be installed?
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
Find out more
* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 03 Feb 2026 08:32 PM - last edited: 03 Feb 2026 08:40 PM
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Re: Broad
@Craig233 wrote:
lost the part that had been sent.
If you are an existing Sky FTTC customer and that was the 'Conversion Kit' then it's just a short Cat5e ethernet cable. You'll need to source one (it's used to link the Optical Network Terminal to the Sky Broadband Hub) but they are widely available online in a wide variety of lengths and colours.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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