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Discussion topic: Broad keep dropping out

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This message was authored by Fletch1409 This message was authored by: Fletch1409

Broad keep dropping out

Our broad band keep up dropping off
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Broad keep dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Fletch1409  Next time it drops out run the test below in the link.

 

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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