@Ashleigh57 you are not talking to Sky by pisting in the forum. If you wish to cancel and are outside the 31 day cooling off period you need to complain formally asking Sky to release you from contract.
However switching isp is pointless if they use the same Openreach line as the issue will move with you.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
