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Discussion topic: Broad band network outage
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This message was authored by: Fredy3
Message posted on 30 Jul 2024 10:49 PM
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Broad band network outage
My broadband keeps dripping from today morning
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 31 Jul 2024 07:41 AM
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Re: Broad band network outag
@Fredy3 you can run the connection test in the My Sky app but ignore the result you see on the first page click through to run the more thorough che k as that can book an engineerif it finds a fault. If it doesnt you can call Sky to see if they can book Openreach to check the line but thst will depend on the severity of the issue as thecsystem is designed to stabilise automatically.
If you post your hub's stats forum membersxshould be able to advise see Find your Sky Broadband router statistics
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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