Broad band keeps going off

[Hawthorne]

My broad band keeps going off I'm running tests and it's saying all fine ? But I'm having problems with it on a weekly basis it's been put upstairs which not sure if that's the problem if so can it be redirected downstairs? 

[JimM1]

@Hawthorne The upstairs/downstairs location should not effect the general operation, when you say it keeps going off, what are you acually seeing, copy of the anout hub lights is below.... Trying to establish if you are getting the total loss or if you have a wireless Wi-Fi signal issue, your post does not make it 100% clear to which..

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start