Broad band keeps dropping

[Sue4000]

It's so frustrating. The MySky app just keeps sending you around in circles and then offers you a different package! My line doesn't handle this one!!

 Why don't Sky have anyone you can talk to?! Argh!!

[LauraMac38]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks,