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Discussion topic: Braodband not activated after midnight

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This message was authored by K+UK This message was authored by: K+UK

Braodband not activated after midnight

It. Is now 00.20 on 8 Nov 2022 and my broadband service was supposed to be activated on 7 Nov 2022 anytime until midnight!  Anyone can help what is going on? 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Braodband not activated after midnight

Posted by a Superuser, not a Sky employee. Find out more

@K+UK 

If it's not up and running later this morning give Sky a call. It may be due to delays caused by the recent industrial action by Openreach. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Braodband not activated after midnight

Posted by a Sky employee

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  
Just look out for the blue bubble to start the conversation. 
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147  

 

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Braodband not activated after midnight

Posted by a Sky employee

Hi K+UK

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Braodband not activated after midnight

Posted by a Sky employee

Update – Thanks for chatting to us. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

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