08 Nov 2022 12:21 AM
It. Is now 00.20 on 8 Nov 2022 and my broadband service was supposed to be activated on 7 Nov 2022 anytime until midnight! Anyone can help what is going on?
08 Nov 2022 05:05 AM
Posted by a Superuser, not a Sky employee. Find out moreIf it's not up and running later this morning give Sky a call. It may be due to delays caused by the recent industrial action by Openreach.
08 Nov 2022 08:57 AM
Posted by a Sky employeeHi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the blue bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
10 Nov 2022 09:26 AM
Posted by a Sky employeeHi K+UK
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
13 Nov 2022 08:55 AM
Posted by a Sky employeeUpdate – Thanks for chatting to us. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks
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