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Discussion topic: Booster required poor Wi-Fi signal

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This message was authored by: Angela3

Booster required poor Wi-Fi signal

The WiFi signal is poor in the house and drops out in certain rooms. This is an old house with solid brick walls. The signal in my home office is very poor and drops out when I am working. Would it be possible to have a booster to improve this please. I am unable to move the router from its current location. This is currently placed in our dining room. Thank you 

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This message was authored by: caesarome

Re: Booster required poor Wi-Fi signal

Posted by a Superuser, not a Sky employee. Find out more

@Angela3 

A poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

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