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Discussion topic: Appointment

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Avatar for Leo2024
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This message was authored by: Leo2024

Message posted on ‎29 May 2026 09:27 AM

Appointment

I need to change the date of an appointment 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎29 May 2026 09:30 AM

Re: Appointment

Posted by a Superuser, not a Sky employee. Find out more

@Leo2024  If there is less than 24 hours befoire the appointment you won't be able to change it, have you seen if you can reschedule it via your order tracking page https://www.sky.com/ordertracking

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎29 May 2026 09:32 AM

Re: Appointment

Posted by a Superuser, not a Sky employee. Find out more

@Leo2024 
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to assist other customers.

See the 'reschedule' section in this link

https://www.sky.com/help/articles/sky-broadband-engineer-visits 

If the original appointment is for today or tomorrow you will likely be charged £25 if you change it giving little notice. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
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