Discussion topic: Booster not working

This message was authored by: PatrickGoad · ‎15 Jan 2025

Booster not working. Can't reconnect????

This message was authored by: PatrickGoad · ‎15 Jan 2025

Booster not connecting

This message was authored by: Chrisee · ‎16 Jan 2025

@PatrickGoad move the booster closer to the hub as it needs a decent connection to work. Ideally it should be halfway between the hub and where you need the boost.

However the boister dies need to be matched to the hub and the older Sky boosters will not connectvtomthe new white hubs.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: Chrisee · ‎16 Jan 2025

@PatrickGoad assuming you have not changed your hub try the booster in thecsamecroom as the hub if it won't connect there then the booster is likely faulty and needs replacing which Sky will do if they gave you the booster. However not all Sky boosters work with every Sky hub. The new white hubs require a different booster

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: Daniel0210 · ‎16 Jan 2025

@PatrickGoad

Your two other posts have been removed as you'd already posted this twice, both replied to by @Chrisee

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Booster not working

Booster not working

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