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Discussion topic: Booster not working

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This message was authored by: PatrickGoad

Message posted on ‎15 Jan 2025 09:57 PM

Booster not working

Booster not working. Can't reconnect????

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This message was authored by: PatrickGoad

Message posted on ‎15 Jan 2025 10:24 PM

Booster

Booster not connecting 

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This message was authored by: Chrisee

Message posted on ‎16 Jan 2025 08:14 AM

Re: Booster

Posted by a Superuser, not a Sky employee. Find out more

@PatrickGoad move the booster closer to the hub as it needs a decent connection to work. Ideally it should be halfway between the hub and where you need the boost.

 

However the boister dies need to be matched to the hub and the older Sky boosters will not connectvtomthe new white hubs.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Chrisee

Message posted on ‎16 Jan 2025 08:17 AM

Re: Booster not working

Posted by a Superuser, not a Sky employee. Find out more

@PatrickGoad assuming you have not changed your hub try the booster in thecsamecroom as the hub if it won't connect there then the booster is likely faulty and needs replacing which Sky will do if they gave you the booster. However not all Sky boosters work with every Sky hub. The new white hubs require a different booster 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Daniel0210

Message posted on ‎16 Jan 2025 08:34 AM

Re: Booster

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@PatrickGoad 

Your two other posts have been removed as you'd already posted this twice, both replied to by @Chrisee 


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