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Discussion topic: Board-band no signal upstairs

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WilloRyan
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This message was authored by WilloRyan This message was authored by: WilloRyan

Board-band no signal upstairs

‎06 Jun 2022 10:58 AM

Hi Sky. I recently moved to a house from an apartment. I am having trouble with connecting upstairs. The router is in the hall. When I take my phone upstairs it disconnectes from the Wi-Fi. I've checked my speed and it's grand. Can you help please 

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GD1
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This message was authored by GD1 This message was authored by: GD1

Re: Board-band no signal upstairs

‎06 Jun 2022 10:59 AM

Posted by a Superuser, not a Sky employee. Find out more

@WilloRyan  Have you tried these steps?  https://www.sky.com/help/home/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/arti...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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