17 Nov 2022 02:23 PM
Hi @Addie15,
Sorry not sure if this needs to go on a seperate thread. But how long should it take for my Netflix package to change to the premium (UHD) after i've set my new UHD box up please?
Thanks
17 Nov 2022 02:44 PM
@AFGrant23 wrote:Hi @Addie15,
Sorry not sure if this needs to go on a seperate thread. But how long should it take for my Netflix package to change to the premium (UHD) after i've set my new UHD box up please?
Thanks
Should really be under the Sky Q section.
However, my Netflix upgrade happened almost immediately.
What does your Netflix account show when you login via the web?
17 Nov 2022 03:12 PM
Hi @Eeeps,
That would make sense..
But, still showing as the standard account. UHD available on my Q box (boxsets etc).
Maybe worth a call noting I was told it should happen almost instantly.
Thanks
17 Nov 2022 03:28 PM
@AFGrant23 wrote:Hi @Eeeps,
That would make sense..
But, still showing as the standard account. UHD available on my Q box (boxsets etc).
Maybe worth a call noting I was told it should happen almost instantly.
Thanks
And your Neflix account mentions that it's linked to your Sky account?
If so, yes a call to Sky - hopefully they won't just pass you on the Netflix!
17 Nov 2022 03:35 PM
Thanks @Eeeps, it sure does. Wish me luck!
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