Bad wifi

[ShonaD]

There is a real issue with the WIFI at my property,  I have to use my phones internet all of the time as the internet does not load using sky wifi even when sat next to the router.

I need this to be looked at.

[jamesn123]

Hi @ShonaD Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...