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Discussion topic: Bad connection

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This message was authored by: Liamhaughney56

Bad connection

Since we have changed to sky max we've had issues with slow connection on the smart tvs ,phones keep disconnecting and lagging when playing online games and buffing when watching TV.
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This message was authored by: Chrisee

Re: Bad connection

Posted by a Superuser, not a Sky employee. Find out more

@Liamhaughney56 if you have Sky Q boxes this is a commion issue as younhave lost the use of their wifi hotspots. If you are paying for the WiFi Max bundle then Sky will send out a extender pods if you call them. See https://www.sky.com/help/articles/sky-wifi-max

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Liamhaughney56

Re: Bad connection

Thank you il.phone them today and ses if they will send some xx

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