Bad connection

[Garydwarte]

Sitting about 2.5mts away from the hub and signal dropped out on numerous occasions. Obviously I'm in a different room but am afraid to say I never got the issue with my previous provider.?

[Addie15]

Hi there, @Garydwarte. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147