No WiFi connection to my house

[Davey9]

I have had a sky engineer install my Tv,  and broadband inside my house. The engineer confirmed my broadband to my house from outside is not working. I new connection plug and hub have been installed inside the house but no connection to the house is available. I have had no internet or TV since the 6th December, I want a reduction in my bill 

[Addie15]

Hi there, @Davey9. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147