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Discussion topic: Bad connection

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HT
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This message was authored by HT This message was authored by: HT

Bad connection

‎08 Jun 2024 02:18 PM

My WiFi seems to keep dropping. I can't stream any services but router lights are all green and sky service check says no problems. I have rebooted firestick also..any ideas?

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Highlinder
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Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: Bad connection

‎08 Jun 2024 04:41 PM

Posted by a Superuser, not a Sky employee. Find out more

@HT Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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HT
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Re: Bad connection

‎11 Jun 2024 06:01 PM

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Bad connection

‎13 Jun 2024 11:05 AM

Posted by a Superuser, not a Sky employee. Find out more

@HT 

Those are not your stats, please follow the instructions to the end

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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