Discussion topic: BT cold call about
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Message posted on 16 Jan 2026 07:19 PM
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BT cold call about
BT cold called about copper cable replacement and asked for a speed check on my mobile phone.
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All Replies
Message posted on 16 Jan 2026 07:29 PM - last edited: 16 Jan 2026 07:31 PM
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Re: BT cold call about
@ediecook Why BT they are another ISP just like sky are!
Edit:- If you had said EE that may have been different but NOT BT doing it!!!!
Message posted on 16 Jan 2026 07:34 PM
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Re: BT cold call about
He said that by were changing copper cables to high fibre for sky//EE customers. My sky phone runs on bt line. But then he asked for my mobile phone so he could do a speed check to see whether I have copper cable. Sounded strange so I said no.
Message posted on 16 Jan 2026 07:38 PM - last edited: 16 Jan 2026 07:40 PM
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Re: BT cold call about
@ediecook That is wise, BT have nothing at all to do with anything in the slightest for you, even though you are using that name, your line from the Exchange is all done and controled by Openreach, and from the contrary OR are NOT BT!
And trust me OR know exactly what you have got, even before they were to step on your doorstep!
Message posted on 16 Jan 2026 07:41 PM
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Re: BT cold call about
Thankyou
Message posted on 16 Jan 2026 07:44 PM
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Re: BT cold call about
That sounds like a scam call as they wanted you to install and app and to probably login to it so they can gain access to your Sky account so they can order mobiles and tablets from it and this does happen as we see posts like this on here each week so should you receive anymore such calls that don't even talk to them and just hang up.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 16 Jan 2026 07:50 PM
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Re: BT cold call about
@ediecook If you are looking or thinking about a FF Full Fibre Upgrade and it is available, sky are doing deals all with that currently, linked below if you need it for the future, but keep the guard up, you did well!
https://www.sky.com/broadband/full-fibre-broadband
Message posted on 16 Jan 2026 08:23 PM
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Re: BT cold call about
@caesarome wrote:
That sounds like a scam call as they wanted you to install and app and to probably login to it so they can gain access to your Sky account so they can order mobiles and tablets from it
Or the longer-standing one of installing remote access software, offering 'compensation for slow speed', and then encouraging the victim to log into their banking app to verify this has been received.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 16 Jan 2026 08:51 PM
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Re: BT cold call about
Actually it was a door caller. My son answered the door. He is an ex Policeman and was suspicious right away.
Message posted on 16 Jan 2026 09:02 PM
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Re: BT cold call about
@ediecook You dont have to answer this asked question, but per chance you dont happen to reside up in the East End of Glasgow?
Message posted on 16 Jan 2026 09:11 PM
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Re: BT cold call about
No I don't
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