@Terry98 on mostnew installs ghe phone nedds to be plugged into the router rather than the wall sockets used in the past. If you haven't done already try that and vice versa. If neither give you a dialling tone call Sky to report thecfault
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
