Awful internet

[Kameliya]

The internet is awful, no internet whatsoever upstairs, the tv doesn't connect, we can't work from home, it's terrible and the customer service is awful as well - it said there's a problem with the set up or sth like that but gave no details, you can't talk to a person....

[Daniel0210]

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@Kameliya wrote:

you can't talk to a person....

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@Kameliya 

Why not? To call Sky dial 150 (free) from your Sky Talk landline or a Sky mobile or alternatively use the following link
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number.

The posting of full phone numbers isn’t permitted on the forum.

Any calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.