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This discussion topic has been answered Discussion topic: Automatic compensation

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This message was authored by: Lindyloo123

Automatic compensation

Hi there I was recently offered automatic compensation for having my broadband delayed but it seems low for the amount of time I have been waiting to get connected I placed an order for broadband in November and I will be connected in April if anyone has an idea about how much I should receive I would really appreciate the advice.


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This message was authored by: Daniel0210 Answer

Re: Automatic compensation

Posted by a Superuser, not a Sky employee. Find out more

@Lindyloo123 

Its £6.24 per day but there are exceptions so it's explained in this link

https://www.sky.com/help/articles/auto-compensation 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR

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This message was authored by: Daniel0210 Answer

Re: Automatic compensation

Posted by a Superuser, not a Sky employee. Find out more

@Lindyloo123 

Its £6.24 per day but there are exceptions so it's explained in this link

https://www.sky.com/help/articles/auto-compensation 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR

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