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Discussion topic: Asked for full fibre 100, got 150 and was charged more.

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This message was authored by: Willyb1

Asked for full fibre 100, got 150 and was charged more.

Full fibre became available in my road. Renewing my tv and broadband contract I asked for the full fibre 100 offer to be installed. They say they've put in 150 and so are charging me more. Can I oblige then to change to 100? I don't need the extra , which doesn't come through to my router anyway!

 

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This message was authored by: caesarome

Re: Asked for full fibre 100, got 150 and was charged more.

Posted by a Superuser, not a Sky employee. Find out more

@Willyb1 

How did you place the order, online or by calling Sky ?

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