Discussion topic: Are my stats bad?

This message was authored by: Otterman · ‎29 May 2024

Sky won't provide a new router even though they recognise the current one as being old:-

Have an engineer comming to look at the Broadband speed:-

Stuck in the 70s / 80s

This message was authored by: TimmyBGood · ‎29 May 2024

A new router would make no difference to what's clearly a very bad copper line, currently capped by Openreach DLM at 15Mbs.

Putting the address into the BT Wholesale Availability Checker should indicate what might be available at the address.

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: TimmyBGood · ‎29 May 2024

Which Hub model do you currently have?

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

All Replies