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Discussion topic: Apps unable to start and constant buffering

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This message was authored by: Shukes1

Apps unable to start and constant buffering

Streaming apps are failing to start and even NOW tv continually fades out and goes bleary, tothe point were you are unable to watch. 

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This message was authored by: Chrisee

Re: Apps unable to start and constant buffering

Posted by a Superuser, not a Sky employee. Find out more

@Shukes1 sounds like poor network connection tonwhatever device you are using to stream.Runnthe networkntest in the Get Help menu in the Netfix app to see the speed you need over 25Mb/s for UHD around half that for HD. The Service Checker in tgecMy Sky app will tell you the speed to the hub if tgat us fine you need a better connection to your device, ideally you would want to use Ethernet if WiFi is poor. Other options are powerline networking kit thst uses the mains wiring or getting better WiFi kit. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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