22 Oct 2024 02:05 PM
I've returned sky hub and cables and have proof of posting and tracking states it was delivered 18/09 but I have an email saying I will be charged for not returning
22 Oct 2024 02:28 PM
Posted by a Superuser, not a Sky employee. Find out more
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I've escalated your post via the community chat. This link explains how it works
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014
Keep an eye out for a red and blue chat bubble. When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.
22 Oct 2024 02:30 PM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to @J-gra to chat.
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