4

This discussion topic has been answered Discussion topic: Applied for Gigafast

Reply
This message was authored by: Tas70

Applied for Gigafast

Hello. I chosen Gigafast package. does anyone know if Sky will send me faster router. thanks

Best Answers
This message was authored by: stereohaven Answer

Re: Applied for Gigafast

Posted by a Superuser, not a Sky employee. Find out more

@Tas70 wrote:
Hello. I chosen Gigafast package. does anyone know if Sky will send me faster router. thanks

If you have the City Fibre network in your area and have ordered either:

 

  • Full Fibre 2.5 Gigafast+ (2500Mb/s)
  • Full Fibre 5 Gigafast+ (5000Mb/s)

Then you will get the new WiFi 7 Gigafast hub.

 

Anything else will get you the white, rectangular WiFi 6 Sky Max Hub.

 

See here: https://helpforum.sky.com/t5/Broadband-Talk/Introducing-Gigafast/ba-p/5032203 

-------------------------

LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | sky Mobile | sky Soundbox | EE Apple TV 4K | EE Full Works FTTC

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: stereohaven Answer

Re: Applied for Gigafast

Posted by a Superuser, not a Sky employee. Find out more

@Tas70 wrote:
Hello. I chosen Gigafast package. does anyone know if Sky will send me faster router. thanks

If you have the City Fibre network in your area and have ordered either:

 

  • Full Fibre 2.5 Gigafast+ (2500Mb/s)
  • Full Fibre 5 Gigafast+ (5000Mb/s)

Then you will get the new WiFi 7 Gigafast hub.

 

Anything else will get you the white, rectangular WiFi 6 Sky Max Hub.

 

See here: https://helpforum.sky.com/t5/Broadband-Talk/Introducing-Gigafast/ba-p/5032203 

-------------------------

LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | sky Mobile | sky Soundbox | EE Apple TV 4K | EE Full Works FTTC

Did this answer not help you?

Avatar for Tas70
Level 1 icon
Topic Author
This message was authored by: Tas70

Re: Applied for Gigafast

thank you

 

This message was authored by: peter-marlow+1966

Re: Applied for Gigafast

Posted by a Superuser, not a Sky employee. Find out more

I got the wifi max hub when I upgraded  to gigafast broadband in January last year 

P c marlow
This message was authored by: TimmyBGood

Re: Applied for Gigafast

Posted by a Superuser, not a Sky employee. Find out more

@stereohaven wrote:

@Tas70 wrote:
Hello. I chosen Gigafast package. does anyone know if Sky will send me faster router. thanks

Anything else will get you the white, rectangular WiFi 6 Sky Max Hub.

 


Unless you are a current Sky Broadband customer with a Sky Broadband Hub and don't opt to add the WiFi Max subscription supplement.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply
Answered - Go to Answer