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Discussion topic: Any update on vo-WiFi not working on Sky max routers

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This message was authored by: johnthecyclist

Any update on vo-WiFi not working on Sky max routers

Hello, is there any update on vo-WiFi not working on Sky max routers. Most frustrating! 

 

Thanks, John

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This message was authored by: jamesn123

Re: Any update on vo-WiFi not working on Sky max routers

Posted by a Superuser, not a Sky employee. Find out more

Hi @johnthecyclist 

I am not aware of a general fault on Voice over WiFi. What device & network is it not working on?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: johnthecyclist

Re: Any update on vo-WiFi not working on Sky max routers

OnePlus 12 on Id mobile, and a Pixel 6a on Smarty. Neither can use vo-WiFi via the router.

This message was authored by: jamesn123

Re: Any update on vo-WiFi not working on Sky max routers

Posted by a Superuser, not a Sky employee. Find out more

@johnthecyclist 

Have you contacted your mobile phone providers and asked them if its all okay on their side? 

WiFi calling on the Sky Max hub was fixed a long time ago so either your hub is on a really old firmware version or there is something up with your sims. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: johnthecyclist

Re: Any update on vo-WiFi not working on Sky max routers

Hi, thanks for everyone's replies. Our vo-WiFi is now working, so I don't know if the router has had an update or the reboot has sorted it. But we did not have any vo-WiFi for a couple of days, strange! 

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