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This message was authored by: red+rover

Android phone WiFi keeps dropping out

I have recently changed routers and have a white router which is supposed bang up to date. 

The problem I have is my Sumsung S24 android phone keeps dropping out when at home. I have the security setting at there lowest and still it keeps dropping out. 

I have tried all the setting on the phone to no avail. 

Can somebody help me please 


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This message was authored by: JimM1 Answer

Re: Android phone WiFi keeps dropping out

@red+rover First thing to do, turn off mobile data on the phone, then see if it stays up and connected to the wireless wi-fi connection when you are at home! Will indicate wi-fi bars with a 6 in them while connected, if the ! mark appears then wireless connected no internet.

 

Have you adjusted any off the settings on the Sky Max hub that you have!

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This message was authored by: JimM1 Answer

Re: Android phone WiFi keeps dropping out

@red+rover First thing to do, turn off mobile data on the phone, then see if it stays up and connected to the wireless wi-fi connection when you are at home! Will indicate wi-fi bars with a 6 in them while connected, if the ! mark appears then wireless connected no internet.

 

Have you adjusted any off the settings on the Sky Max hub that you have!

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This message was authored by: red+rover

Re: Android phone WiFi keeps dropping out

Thanks JimM1 it seems that your fix is working👍

 

This message was authored by: JimM1

Re: Android phone WiFi keeps dropping out

@red+rover Just the heads up it's not a fix as such, you phone is chasing the strongest signal between wireless wi-fi and 4g/5g mobile network, turning the mobile off just keeps it latched on your wireless wi-fi signal at home which thankfully appears to be adequate to keep you up and connected!

I am fortunate having a very poor mobile signal I have to rely on wi-fi calling NO choice lucky me!

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