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Discussion topic: Android 9 tablet not connecting

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This message was authored by Grumpy79 This message was authored by: Grumpy79

Android 9 tablet not connecting

I've just spent today setting up my new sky router. I've managed to connect every device to the router with the exception of my Android 9 tablet which for some unknown reason can find the network, save it after entering the password but will not connect to the network. I've checked on the router and it is there as a connected device. Does anyone know why they won't bridge the divide? I've already gone through the usual troubleshooting methods (turn tablet off, turn router off, etc) but to no avail. 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Android 9 tablet not connecting

Posted by a Superuser, not a Sky employee. Find out more

@Grumpy79 

 

Android 9 is now somewhat antique.

 

With a white Max Hub you may need to reduce the wireless security level from WPA3-T to WPA2-PSK using the Hub settings in the My Sky app.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Grumpy79
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This message was authored by Grumpy79 This message was authored by: Grumpy79

Re: Android 9 tablet not connecting

Thanks Timmy. I've just tried taking the WPA3-T off and putting WPA2 on but still no luck. I get that Android 9 is archaic, and I tend to use Apple stuff, but this tablet is purely for one app which there isn't an iOS version available. 

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