Andrew wedt

[Andrewwest]

I need a Sky engineer to come out to. My Internet wire

[Daniel0210]

@Andrewwest 

You haven't given us much of a clue as to what the issue is. Which wire? What's stopping you from calling Sky? 

[Marion6]

Just spoke to them and they told me that there was a fire at the exchange and could possibly take days to fix, all depends on the extent of damage

[Daniel0210]

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@Marion6 wrote:

Just spoke to them and they told me that there was a fire at the exchange and could possibly take days to fix, all depends on the extent of damage

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@Marion6 

Are you @Andrewwest using a new tag name for some reason, otherwise your post makes no sense. 

[Marion6]

I'm just explaining why he has a problem...there's a fire at the exchange...... my phone says that the phone line is disconnected..... so he has the same problem. Does it make sense now??

[Daniel0210]

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@Marion6 wrote:

there's a fire at the exchange......Does it make sense now??

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@Marion6 

No, because you don't know where the OP lives, therefore you don't know which exchange (although I don't think the exchange is the issue). 

[Marion6]

Well that's what they told me when I phoned them

[daveNOS]

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@Marion6 wrote:

Well that's what they told me when I phoned them

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@Marion6 That's all well and good but it relates to you and the area you live, jumping in to someone else's thread to tell them whats wrong is unhelpful when you have no idea at all where they live, the author of this thread could well be at the other end of the country to you.

[TimmyBGood]

@Marion6 

This fire, presumably, which is affecting 01283 numbers in South Derbyshire.

https://www.derbytelegraph.co.uk/news/local-news/fire-bt-exchange-cuts-7000-9033127 

[Andrewwest]

All the wrie has been broken so I need a e engineer to come out and fix this put a new wire in

[Daniel0210]

@Andrewwest 

You still haven't told us which wire, or where it is? External or internal? 

If you definitely need to contact Sky, then if you already have a Sky Mobile or a Sky Talk landline call free by dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible.

Note: We were informed recently the lines were busier than usual so try to pick a quieter time.

[GD1]

@Andrewwest  You would need to call Sky to do this, the forum can't help with such minimal info, Sky will need much more info from you.