Broadband
0

Discussion topic: Amber light for Internet on hub

Reply
Jser
What's this?
This message was authored by Jser This message was authored by: Jser

Amber light for Internet on hub

‎07 Feb 2025 11:50 AM

Hi, The light on the hub is amber for Internet. All devices are saying connected without Internet. No issues coming up on the service checker. Thanks
Report post
Post 1 of 2
90 Views
Reply
0 Likes
Reply

All Replies

Chrisee
What's this?
Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Amber light for Internet on hub

‎07 Feb 2025 12:18 PM

Posted by a Superuser, not a Sky employee. Find out more

@Jser your hub has lost its connection to the exchange but the service checker last ran before that happened. Therefore call Sky and report the line fault.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 2
81 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion