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Discussion topic: Amazon fire stick

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This message was authored by: Anthem1

Amazon fire stick

My Amazon fire stick is not showing on my device list , it was however now it ain't?

I unplugged it for 2 hours whilst out powered back up once in and still the same it keeps buffering and is not on my device list to prioritise via WiFi.

i use it for Amazon prime , Netflix  as they buffer on my Sky'Q box.

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This message was authored by: Chrisee

Re: Amazon fire stick

Posted by a Superuser, not a Sky employee. Find out more

@Anthem1 the device list often omits a few devices which isnt an issue assuming they are connected and working. Sounds like your Sky Q box has insufficent WiFi signal you coukd ask Sky to investigate as they still send eniginerrs out to look at Sky Q issues.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Me134

Re: Amazon fire stick

Posted by a Superuser, not a Sky employee. Find out more

@Anthem1 wrote:

My Amazon fire stick is not showing on my device list , it was however now it ain't?

I unplugged it for 2 hours whilst out powered back up once in and still the same it keeps buffering and is not on my device list to prioritise via WiFi.

i use it for Amazon prime , Netflix  as they buffer on my Sky'Q box.


Make sure that the stick is on an HDMI extender lead rather than buried behind the TV. They have tiny antennas that function far better if they have line of sight of the router. Doesn't do any harm as regards the heat either.

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub

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