Discussion topic: Also having issues with Wifi constantly dropping out
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‎03 Nov 2024 08:49 PM
All this evening my internet is constantly dropping in and out. Its affecting everything, streaming, gaming and even my goggle hub. Extremely frustrating and obviously happening quite a lot to myself and others. Have tried resetting the hub etc but nothing seems to help.
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‎04 Nov 2024 07:30 AM
Posted by a Superuser, not a Sky employee. Find out more@Faizey what happens to the leds on your hub when you lose connection see https://www.sky.com/help/articles/hub-lights-explained-start?
If they show its a line problem follow the instructions in troublecshooter.
However if the LEDs dont chsnge the issue is with the WiFi in your home and you need to consider improving the signal either by biying Sky's WiFi Max add-on or by buying uour own kit. Streaming and gaming are both miserable experiences over poor wifi and in many homes a single hub cannot provideca strong enough signal more than a room or so away from the hub.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode