All devices have connected but no internet

[Rachelht12]

The hub is showing a green flashing light and the city fibre box is showing 4 green lights however all of the devices are connected to the wifi but no internet

[JimM1]

@Rachelht12 New install, existing install, has just happened, was working before and now just stopped, all lights are green on the CF CityFibre ONT?

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

[Rachelht12]

I saw a comment about unplugging the power for 5 mins so i did this and managed to get everything up and running again, thank you!