Discussion topic: Agnieszka

This message was authored by: Agnieszka4 · ‎25 Dec 2023

swiched for sky on Monday this week and my current vodafone service was stop from today 25th December. But sky service suppose to be active from 29th December, is it any mistake because I dont have any internet now.

What number to use to contact the sky because all the ones from google do not work

This message was authored by: TimmyBGood · ‎25 Dec 2023

@Agnieszka4 wrote:

swiched for sky on Monday this week and my current vodafone service was stop from today 25th December. But sky service suppose to be active from 29th December,

Yes, that's unfortunately quite possible if you were using Vodafone fibre. Realtically this is a really bad time of year to be doing such a switch.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Daniel0210 · ‎25 Dec 2023

@Agnieszka4

Your post isn't very clear. You've stated your current provider has switched you off today ~ as arranged and Sky is due to start on 29 December. Therefore you won't have internet til then.

Even calling Sky won't get your new service activated any sooner I'm afraid.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Agnieszka

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