16 Feb 2024 04:20 PM
What are the advantages of having a common SSID for both the 2.4GHz and 5GHz networks and harmonising the settings between them? So in my computer, for example, in the list of available networks, would only one Sky hub n/w be displayed, and what determines whether the computer connects to the 2.4 or the 5 n/w?
Secondary question: I've currently got the 2.4 and 5 networks defined with separate SSID's but if I wanted to disable one or the other of these networks, how would I do this in the Sky hub admin interface?
Third question: I read somewhere that Sky Q box only runs on 2.4GHz. But I then read somewhere else that it will run on 5GHz but only if the BB provider is Sky. Which is correct?
Fourth question: My Sky Q box seems to have an affinity of the 2.4 network. But streaming seems juddery compared so I thought I'd connect it to the 5GHz network. However, 'Network Settings' doesn't give a list of available wifi networks like I get with my laptop, phone, etc.... So how do I go about it?
19 Feb 2024 10:16 AM
Posted by a Superuser, not a Sky employee. Find out more
@splinternet wrote:
What are the advantages of having a common SSID for both the 2.4GHz and 5GHz networks and harmonising the settings between them? So in my computer, for example, in the list of available networks, would only one Sky hub n/w be displayed, and what determines whether the computer connects to the 2.4 or the 5 n/w?
Yeah its just an auto switch depending on the distance your device is from the hub.
@splinternet wrote:Secondary question: I've currently got the 2.4 and 5 networks defined with separate SSID's but if I wanted to disable one or the other of these networks, how would I do this in the Sky hub admin interface?
On the hubs admin interface you need to go to either the 2.4ghz tab or 5ghz tab & untick the broadcast SSID option and enable AP option
19 Feb 2024 10:18 AM
Posted by a Superuser, not a Sky employee. Find out more
@splinternet wrote:Third question: I read somewhere that Sky Q box only runs on 2.4GHz. But I then read somewhere else that it will run on 5GHz but only if the BB provider is Sky. Which is correct?
Sky Q boxes will only connect to a 2.4ghz signal. However if you are using a Sky router with synced SSIDs it will take advantage of both bands for connection & backhaul connectivity for the hotspot functionality.
@splinternet wrote:Fourth question: My Sky Q box seems to have an affinity of the 2.4 network. But streaming seems juddery compared so I thought I'd connect it to the 5GHz network. However, 'Network Settings' doesn't give a list of available wifi networks like I get with my laptop, phone, etc.... So how do I go about it?
You don't. If you have split your WiFi bands your Sky Q box will not connect to the 5ghz SSID.
19 Feb 2024 04:34 PM
@jamesn123 wrote:On the hubs admin interface you need to go to either the 2.4ghz tab or 5ghz tab & untick the broadcast SSID option and enable AP option
Can you tell me where I'd find the enable AP option, please?
19 Feb 2024 05:04 PM
Posted by a Superuser, not a Sky employee. Find out moreUnder the 2.4ghz or 5ghz wireless tabs... I can't really be more specific....
19 Feb 2024 05:18 PM
@jamesn123 wrote:Under the 2.4ghz or 5ghz wireless tabs... I can't really be more specific....
This are the available settings in the wireless tabs:
So is it in another tab?
19 Feb 2024 05:20 PM
I just clued up - it's the "Enable Wifi Access Point". Apologies
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