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Discussion topic: Advanced on Sky Q router

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This message was authored by: J-Wilson

Advanced on Sky Q router

My log in details doesn't work when trying to log in to Advanced on my sky Q router. I've tried my router password, I've tried admin/sky, I've tried admin/admin !!

Any info would be appreciated, thank you 

JohnW

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This message was authored by: JimM1

Re: Advanced on Sky Q router

@J-Wilson User is admin, and the password is sky for the older Q style hub. Just in case link below will help.

 

Access your Sky Broadband hub settings | Sky Help | Sky.com | Sky Help | Sky.com

This message was authored by: Daniel0210

Re: Advanced on Sky Q router

Posted by a Superuser, not a Sky employee. Find out more

@J-Wilson 

As you have an old Sky Q hub have you not had an email or letter from Sky giving you the opportunity to swap it for a Sky Broadband hub? These started being sent out in February (swapped mine on 27/02/25). Sky Q hubs won't receive security updates after the new year. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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