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Discussion topic: Admin and password

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This message was authored by Ilario This message was authored by: Ilario

Admin and password

I can't sign in into my router sky

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Admin and password

Posted by a Superuser, not a Sky employee. Find out more

@Ilario 

Are you trying to connect to the WiFi network or login to the admin portal of the hub?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Ilario
Topic Author
This message was authored by Ilario This message was authored by: Ilario

Re: Admin and password

Admin portal

 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Admin and password

Posted by a Superuser, not a Sky employee. Find out more

Username: admin

Password: Your default WiFi password printed on the hubs sticker.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Ilario
Topic Author
This message was authored by Ilario This message was authored by: Ilario

Re: Admin and password

I have tried that one but without success 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Admin and password

Posted by a Superuser, not a Sky employee. Find out more

@Ilario 

Are you sure you are typing all the characters correctly? e.g. capitals & lowecases correct.

 

Also if your using an Apple device try another device as Apple + Safari often has issues logging into the admin interface.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Ilario
Topic Author
This message was authored by Ilario This message was authored by: Ilario

Re: Admin and password

IMG_0826.png

 My wi-fi keeps on disconnecting. 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Admin and password

Posted by a Superuser, not a Sky employee. Find out more

@Ilario 

Your stats show that the line dropped approx 1hr50mins before you took the screenshot. How often does this happen?

Have you run the line test in the My Sky app?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Ilario
Topic Author
This message was authored by Ilario This message was authored by: Ilario

Re: Admin and password

Yes I did it 

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