Broadband
0

Discussion topic: Admin and password

Reply
Ilario
What's this?
This message was authored by Ilario This message was authored by: Ilario

Admin and password

‎19 Mar 2024 10:41 AM

I can't sign in into my router sky

Report post
Post 1 of 9
601 Views
Reply
0 Likes
Reply

All Replies

jamesn123
What's this?
Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Admin and password

‎19 Mar 2024 10:47 AM

Posted by a Superuser, not a Sky employee. Find out more

@Ilario 

Are you trying to connect to the WiFi network or login to the admin portal of the hub?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 2 of 9
599 Views
Reply
0 Likes
Ilario
What's this?
Topic Author
This message was authored by Ilario This message was authored by: Ilario

Re: Admin and password

‎19 Mar 2024 10:48 AM

Admin portal

 

Report post
Post 3 of 9
597 Views
Reply
0 Likes
jamesn123
What's this?
Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Admin and password

‎19 Mar 2024 11:35 AM

Posted by a Superuser, not a Sky employee. Find out more

Username: admin

Password: Your default WiFi password printed on the hubs sticker.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 4 of 9
582 Views
Reply
0 Likes
Ilario
What's this?
Topic Author
This message was authored by Ilario This message was authored by: Ilario

Re: Admin and password

‎19 Mar 2024 11:59 AM

I have tried that one but without success 

Report post
Post 5 of 9
575 Views
Reply
0 Likes
jamesn123
What's this?
Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Admin and password

‎19 Mar 2024 12:20 PM

Posted by a Superuser, not a Sky employee. Find out more

@Ilario 

Are you sure you are typing all the characters correctly? e.g. capitals & lowecases correct.

 

Also if your using an Apple device try another device as Apple + Safari often has issues logging into the admin interface.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 6 of 9
570 Views
Reply
0 Likes
Ilario
What's this?
Topic Author
This message was authored by Ilario This message was authored by: Ilario

Re: Admin and password

‎19 Mar 2024 11:54 PM

IMG_0826.png

 My wi-fi keeps on disconnecting. 

Report post
Post 7 of 9
556 Views
Reply
0 Likes
jamesn123
What's this?
Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Admin and password

‎21 Mar 2024 10:00 AM

Posted by a Superuser, not a Sky employee. Find out more

@Ilario 

Your stats show that the line dropped approx 1hr50mins before you took the screenshot. How often does this happen?

Have you run the line test in the My Sky app?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 8 of 9
511 Views
Reply
0 Likes
Ilario
What's this?
Topic Author
This message was authored by Ilario This message was authored by: Ilario

Re: Admin and password

‎21 Mar 2024 10:23 AM

Yes I did it 

Report post
Post 9 of 9
508 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion